If you cannot access your account you can reset your password through the login screen. However, if you are still having trouble, it’s possible that you may not have an account with DeleteMyInfo and rather you signed up in the past with another company called DeleteMe. Your login credentials will not work on our website if you have a membership with them. It is common that people to get us mixed up.
If you are sure that you have an account with us, and your password reset is not working, please contact us at email@example.com so that we can assist you.