Contents
DeleteMyInfo™ Terms of Use & Privacy Statement
Welcome to the DeleteMyInfo™ Site (defined below). By using it, you agree to these Terms of Use and our Privacy Statement.
Please read them carefully.
Terms of Use
2022
Welcome to the DeleteMyInfo™ Site (defined below). By using it, you agree to these Terms of Use and our Privacy Statement. Please read them carefully.
Please contact us by email support@deletemyinfo.com, by phone 855-959-0311, or by mail 3000 Gulf to Bay Blvd Suite 205 Clearwater, FL 33765 to report any violation of these Terms of Use or to pose any questions regarding them.
Acceptance
DeleteMyInfo™ (“DMI”, “we”, “us”, “our”) provides certain services relating to the removal of personal information from data brokers and from certain additional websites. DMI provides these services through our website located at www.DeleteMyInfo.com, and through any mobile and/or other websites we have now or in the future that reference these Terms of Use (collectively, the “Site”).
By visiting or completing a transaction on the Site, you represent and warrant that you are authorized to agree and do agree to these Terms of Use and any additional terms applicable to certain services or programs in which you may elect to participate. You also agree to our Privacy Statement, incorporated herein by reference and located at Privacy Statement, and you acknowledge that you will regularly visit the Terms of Use and our Privacy Statement to familiarize yourself with any and all updates. The Privacy Statement, together with these Terms of Use, and any other terms contained herein or incorporated herein by reference, are collectively referred to as “Terms of Use.” The term “using” also includes any person or entity that accesses or uses the Site with crawlers, robots, data mining, extraction tools, or any other functionality.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, IMMEDIATELY STOP USING THE SITE AND DO NOT USE ANY DeleteMyInfo™ SERVICE, PARTICIPATE IN ANY PROGRAM, OR PURCHASE OR RECEIVE ANY PRODUCT, GOOD, OR SERVICE OFFERED THROUGH THE SITE.
PLEASE REVIEW THE FOLLOWING SECTIONS OF THESE TERMS OF USE CAREFULLY:
(A) DISPUTE RESOLUTION/ARBITRATION AGREEMENT, (B) LIMITATION OF LIABILITY, AND (C) INDEMNIFICATION/RELEASE.
Modification
We reserve the right, at our sole discretion, to discontinue, change, or modify portions of these Terms of Use at any time. If we do this, we will post the changes and will indicate the date these terms were last revised. Your continued use of the Site after the date any such changes become effective constitutes your acceptance of the new Terms of Use. Any changes to these Terms of Use will be effective upon posting, provided that these changes will be prospective only and not retroactive. If you do not agree to the changes, you should cancel your enrollment and you should not use the Site or any services offered through the Site after the effective date of the changes. You agree that our posting of any changes on the Terms of Use page is adequate notice to advise you of these changes.
In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on this Site from time to time. All such terms are hereby incorporated by reference into these Terms of Use.
No Guarantee
DeleteMyInfo does not make any warranties or guarantees regarding the effectiveness or results of its Services. Neither the Company nor its subsidiaries make any express, implied, or statutory warranties or guarantees regarding the Services, their success, or their results. It is not guaranteed that a removal request will be approved and that it will prevent any or all future uses or disclosures of a user’s online personal information by a Data Broker or Search Site, that we will identify all instances where a user’s online personal information can be removed, or that copies of the user’s information will not be retained by the Data Sites.
Some of the Data Sites may have multiple databases and may acquire and aggregate personal information about individuals on an ongoing basis. The Opt-out request we submit on your behalf may not be effective for all sources of online personal information maintained by the Data Broker or Search Site or for online personal information acquired by the Data Broker or Search Site after we submit the removal request.
You understand and agree that DeleteMyInfo will use commercially reasonable efforts to accomplish your goals, but we do not guarantee results. Neither its affiliates will be able to guarantee that they will be able to remove information in a third party’s possession, nor will the company guarantee that positive content about you will appear in search results before negative content about you, nor will it guarantee that it will be able to suppress any content that is negative about you. A number of factors influence the results achieved in any particular case, including the prominence of the customer, the importance of positive content about the customer relative to negative content about the customer, and the actions and decisions of third parties which are beyond the Company’s control.
Cancellation and Refund Policy
Customers have the right to request to cancel their DeleteMyInfo™ subscription at any time, for any reason, and can do so by emailing us at support@deletemyinfo.com or calling us at 855-959-0311.
All amounts paid are non-refundable and non-transferable and DeleteMyInfo™ has the right to refuse any refund request for reasons including but not limited to the following:
- Customers changed their minds.
- Customers forgot to cancel before the subscription automatic renewal.
- Customers ordered the Services by mistake.
- Customers asking for goodwill.
- Customers failed to provide DeleteMyInfo™ with detailed information about the problem they experience with the Services, which prevents us from investigating the situation.
- Customers breached the Terms.
- DeleteMyInfo™ found that customers are using the Services fraudulently or that the account is being used by a third party fraudulently.
In exceptional circumstances, a refund may be approved by our support team, provided customers have shown evidence that the case merits the refund.
N.B. When claiming a refund, customers accept full responsibility for confirming that all the information they have provided to us is true and complete.
- Cancelation requests before the subscription’s 3rd-month ends will be pended until the end of their 3rd month;
- Cancelation requests after completing the 1st 3 months will be pended until the end of the current month.
- The refunded amount will be prorated for the number of remaining months of the subscription.
- A third-party service fee will be deducted from the Refund Amount (3% of the amount).
- Refund requests will be processed within 3-5 business days after it has been approved. The refund will be paid using the same manner as it was used for the initial payment.
Access and Use of the Site
About the Site
The Site has information about our company and the services we provide. It also serves as a platform designed to allow you to purchase and receive DMI services. In the event of a conflict between these Website Terms of Use and other information with respect to the purchase, sale, or use of any of our products or services, these Terms of Use will prevail.
Ownership of the Site; License to use the Site
The Site, any content on the Site, and the infrastructure used to provide the Site are proprietary to us, our affiliates, merchants, and other content providers. By using the Site and thus accepting these Terms of Use: (a) DMI grants you a limited, nontransferable, nonexclusive, revocable license to use the Site pursuant to these Terms of Use and pursuant to any additional terms and policies set forth by DMI; and (b) you agree not to reproduce, distribute, create derivative works from, publicly display, publicly perform, license, sell, or re-sell any content, software, products, or services obtained from or through the Site without the express permission of DMI.
Access to the Site
DMI retains the right, at our sole discretion, to deny service or use of the Site or an account to anyone at any time and for any reason. Although we use reasonable efforts to keep the Site and your account accessible, the Site and/or your enrollment may be unavailable from time to time. You understand and agree that there may be interruptions in service or events, Site access, or access to your enrollment due to circumstances both within our control (e.g., routine maintenance) and outside of our control. You agree that DMI will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site or the services offered through it.
Use of the Site
As conditions of your use of the Site, and in addition to other conditions set forth in these Terms of Use, you agree that:
(i) You are of sufficient age, and are legally authorized, to register and use this Site, and to use DMI’s products and services, as specified in these Terms of Use;
(ii) You are able to create a binding legal obligation;
(iii) You are not barred from receiving products or services under applicable law;
(iv) You will not attempt to use the Site with crawlers, robots, data mining, or extraction tools or any other functionality;
(v) Your use of the Site will at all times comply with these Terms of Use;
(vi) You will use the Site only for legitimate transactions that comply with the letter and spirit of the terms of the respective offers;
(vii) You have the right to provide any and all information you submit to the Site, and all such information is accurate, true, current, and complete;
(viii) You will update and correct information you have submitted to the Site and ensure that it is accurate at all times (out-of-date information will invalidate your enrollment); and,
(ix) You will only make purchases, receive benefits, or otherwise participate in programs through the Site by enrolling on the Site.
Additional Conditions of Use
User Conduct
You are solely responsible for all images, information, text, photographs, graphics, messages, or other materials (“content”) that you upload, post, publish, or display (hereinafter, “upload”) or email or otherwise use via the Site. The following are examples of the kind of content and/or use that is illegal or prohibited by DMI. You agree not to use the Site or the services offered through the Site to:
(i) email or otherwise upload any content that (A) infringes any intellectual property or other proprietary rights of any party; (B) you do not have a right to upload under any law or under contractual or fiduciary relationships; (C) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (D) poses or creates a privacy or security risk to any person; (E) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (F) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (G) in the sole judgment of DMI, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose DMI or its users to any harm or liability of any type;
You are solely responsible for all images, information, text, photographs, graphics, messages, or other materials (“content”) that you upload, post, publish, or display (hereinafter, “upload”) or email or otherwise use via the Site. The following are examples of the kind of content and/or use that is illegal or prohibited by DMI. You agree not to use the Site or the services offered through the Site to:
(i) email or otherwise upload any content that (A) infringes any intellectual property or other proprietary rights of any party; (B) you do not have a right to upload under any law or under contractual or fiduciary relationships; (C) contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (D) poses or creates a privacy or security risk to any person; (E) constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation; (F) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable; or (G) in the sole judgment of DMI, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose DMI or its users to any harm or liability of any type;
(ii) interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies, or regulations of networks connected to the Site;
(iii) violate any applicable local, state, federal, or international law, or any regulations having the force of law;
(iv) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(v) solicit personal information from anyone under the age of 18;
(vi) harvest or collect email addresses or other contact information of other users from the Site by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
(vii) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; or
(viii) obtain or attempt to access or otherwise obtain any materials or information through any means not intentionally made available or provided for through the Site.
DMI reserves the right to investigate and take appropriate legal action against anyone who, in DMI’s sole discretion, violates this provision, including without limitation, removing the offending content from the Site, suspending, or terminating the enrollment of such violator(s) and reporting the violator(s) to law enforcement.
User Content
With respect to the content or other materials you upload through the Site or share with other users or recipients (collectively, “User Content”), you represent and warrant that you own all right, title, and interest in and to such User Content, including, without limitation, all copyrights, and you grant DMI and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content in connection with the operation of the Site or services offered through the Site or the promotion, advertising, or marketing thereof, in any form, medium, or technology now known or later developed.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Site (“Submissions”), provided by you to DMI are non-confidential, and DMI is entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
You acknowledge and agree that DMI may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws, or government requests; (b) enforce these Terms of Use; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of DMI, its users, and the public. You understand that the technical processing and transmission of the Site, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
Third Party Material
The Site may provide, or third parties may provide, links or other access to other sites and resources on the Internet. DMI has no control over such sites and resources and DMI is not responsible for and does not endorse such sites and resources. You further acknowledge and agree that DMI is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, events, goods, or services available on or through any such site or resource. Any dealings you have with third parties found while using the Site are between you and the third party, and you agree that DMI is not liable for any loss or claim that you may have against any such third party.
Intellectual Property Rights
Service Content, Software and Trademarks
You acknowledge and agree that the Site may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Except as expressly authorized by DMI, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Site or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined above) that you legally upload to the Site. In connection with your use of the Site, you will not engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods. Any use of the Site or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Site or distributed in connection therewith are the property of DMI, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by DMI.
The DMI name and logos are trademarks and service marks of DMI (collectively the “DMI Trademarks”). Other company, product, and service names and logos used and displayed via the Site may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to DMI. Nothing in these Terms of Use or the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of DMI Trademarks displayed on the Site, without our prior written permission in each instance. All goodwill generated from the use of DMI Trademarks will inure to our exclusive benefit.
Copyright Complaints
DMI respects the intellectual property of others, and we ask our users to do the same. If you believe your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, you should notify DMI of your infringement claim in accordance with the procedure set forth below.
DMI will process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws with respect to any alleged or actual infringement. A notification of claimed copyright infringement should be emailed to DMI’s Copyright Agent at support@deletemyinfo.com (Subject line: “DMCA Takedown Request”). You may also contact us by mail 3000 Gulf to Bay Blvd Suite 205 Clearwater, FL 33765 and/or by phone, 855-959-0311.
To be effective, the notification must be in writing and contain the following information:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
(ii) a description of the copyrighted work or other intellectual property that you claim has been infringed;
(iii) a description of where the material that you claim is infringing is located on the Site, with enough detail that we may find it on the Site;
(iv) your address, telephone number, and email address;
(v) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and
(vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
If you believe your User Content, which has been removed (or to which access has been disabled), is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to law, to upload and use the content in your User Content, you may send a written counter-notice containing the following information to the Copyright Agent:
(i) your physical or electronic signature;
(ii) identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
(iii) a statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content; and
(iv) your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court located within the appropriate District of Florida and a statement that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter-notice is received by the Copyright Agent, DMI will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider, member, or user, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our sole discretion.
In accordance with the DMCA and other applicable law, DMI has adopted a policy of terminating, in appropriate circumstances and at DMI’s sole discretion, users who are deemed to be repeat infringers. DMI may also at its sole discretion limit access to the Site and/or terminate the memberships of any users who infringe any intellectual property rights of others, whether there is any repeat infringement.
Software Applications: Special Export Control Notice
Software (defined above) available in connection with the Site and the transmission of applicable data, if any, is subject to United States export controls. No Software may be downloaded from the Site or otherwise exported or re-exported in violation of U.S. export laws. Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet, you agree to comply with all local rules and laws regarding your use of the Site, including as it concerns online conduct and acceptable content.
Indemnity and Release
You agree to release, indemnify, and hold DMI, financial institutions, platform and other service providers that DMI utilizes in order to provide you with DMI services, advertising partners and other third party partners (collectively, “Affiliates”), and their officers, employees, directors, and agents harmless from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind, and injury (including death) arising out of or relating to your use of the Site, any User Content, your connection to the Site, your violation of these Terms of Use, or your violation of any rights of another.
If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.
Disclaimer of Warranties & Limitation of Liability
THIS SECTION APPLIES TO YOUR USE OF THIS SITE. YOUR USE OF ANY DMI PRODUCT OR SERVICE, EVEN IF ACCESSED THROUGH THIS SITE, IS GOVERNED BY THE DMI AGREEMENT OR TERMS AND CONDITIONS APPLICABLE TO THE OFFER AND PROVISION OF SUCH PRODUCT OR SERVICE.
YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. DMI EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
DMI MAKES NO WARRANTY THAT (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT DMI AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF DMI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SITE; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (V) ANY OTHER MATTER RELATING TO THE SITE. IN NO EVENT WILL DMI’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID DMI IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SITE.
Disclaimer of Warranties & Limitation of Liability
At DMI’s or your election, all disputes, claims, or controversies arising out of or relating to the Terms of Use or the Site that are not resolved by mutual agreement may be resolved by binding arbitration to be conducted before JAMS, or its successor. Unless otherwise agreed by the parties, arbitration will be held in Pinellas County, Florida before a single arbitrator mutually agreed upon by the parties, or if the parties cannot mutually agree, a single arbitrator appointed by JAMS, and will be conducted in accordance with the rules and regulations promulgated by JAMS unless specifically modified. The arbitration must commence within forty-five (45) days of the date on which a written demand for arbitration is filed by either party. The arbitrator’s decision and award will be made and delivered within sixty (60) days of the conclusion of the arbitration and within six (6) months of the selection of the arbitrator. The arbitrator will not have the power to award damages in excess of the limitation on damages set forth in these Terms of Use and may not multiply actual damages or award punitive damages or any other damages that are specifically excluded under these Terms of Use, and each party hereby irrevocably waives any claim to such damages. The arbitrator may, in his or her discretion, assess costs and expenses (including the reasonable legal fees and expenses of the prevailing party) against any party to a proceeding. Any party refusing to comply with an order of the arbitrators will be liable for costs and expenses, including attorneys’ fees, incurred by the other party in enforcing the award. Notwithstanding the foregoing, in the case of temporary or preliminary injunctive relief, any party may proceed in court without prior arbitration for the purpose of avoiding immediate and irreparable harm. The provisions of this arbitration section will be enforceable in any court of competent jurisdiction.
General
© DeleteMyInfo™ 2023 All rights reserved.
These Terms of Use govern your use of the Site and, together with any terms that govern specific services you use through the Site, constitute the entire agreement between you and DMI, superseding any prior agreements between you and DMI with respect to the Site. You also may be subject to additional terms and conditions that may apply when you use Affiliate or third-party services, third party content, or third-party software. These Terms of Use will be governed by the laws of the State of Florida without regard to its conflict of law provisions. With respect to any disputes or claims not subject to arbitration, as set forth above, you and DMI agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within The State of Florida. The failure of DMI to exercise or enforce any right or provision of these Terms of Use will not constitute a waiver of such right or provision. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You may not assign these Terms of Use without the prior written consent of DMI, but DMI may assign or transfer these Terms of Use, in whole or in part, without restriction. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. Notices to you may be made via either email or regular mail. The Site may also provide notices to you of changes to these Terms of Use or other matters by displaying notices or links to notices generally on the Site.
DeleteMyInfo™ Privacy Policy
Effective Date: July 2022
This Privacy Statement applies to information that DeleteMyInfo™, on behalf of itself and its corporate affiliates (collectively “DMI,” “DMN,” “we,” “us,” “our”) collects on www.deletemyinfo.com and other websites, applications, and digital services (collectively, the “Site”) on or to which this Privacy Statement is linked or referenced (collectively, the “Services”).
Your privacy is important to us. This DeleteMyInfo™ Privacy Statement (“Privacy Statement”) describes the information we collect, why we collect it, and what we do with the information we collect from or about you through the Services. This Privacy Statement does not apply to third-party websites and other digital services linked to the Services or information collected from you offline.
The Services are intended for (1) individuals who are U.S. residents and who are the age of majority or older in their place of residence (age 21 in Mississippi, age 19 in Alabama and Nebraska and age 18 in other states and Washington, D.C.), and (2) authorized representatives of duly formed businesses and associations (“Entities”). You are not authorized to access and use the Services if you are located outside the U.S., or are younger than the age of majority, or are not an authorized representative of an Entity.
This Privacy Statement is incorporated into and made a part of the DeleteMyInfo™ Website Terms of Use (“Terms of Use”) and the customer Terms of Service (“Terms of Service”).
If you do not agree with any part of this Privacy Statement, our Terms of Use, or, if applicable, our Terms of Service, then please do not use www.DeleteMyInfo.com.
How We Define Personal Information
For purposes of this Privacy Statement, “Personal Information” means any information that identifies you as a specific person and/or a duly authorized business or association. For example, Personal Information includes your name, birth date, address, phone number, email address, and the last four digits of your Social Security number, employer identification/tax identification number, etc. Personal Information also includes information that does not directly identify you but when combined with other information identifies (or can be used to identify) you.
How We Collect and Use Your Personal Information
How we collect and use information from you depends on how and why you use the Services. DeleteMyInfo™ collects information in the following ways:
When You Give DeleteMyInfo™ Information: When you create an account, we ask you for Personal Information including but not necessarily limited to your current and previous names, birth date, email addresses, telephone numbers, addresses and credit card number and associated card security code. Certain parts of the Services require users to provide contact information (such as name and e-mail address), demographic information (such as ZIP code), financial information (such as credit card number and/or bank account and routing code) and other similar information. If you sign up for emails about DeleteMyInfo™’s latest news and new products, we collect the email address that you give us. We also collect feedback, questions, and information that you provide to us for customer support.
Our Service Provider’s Collection and Use of Information: Our service providers access and use your personal and financial institution account information as described in their Privacy Policies and as reasonably necessary to help to provide you with the Services. You agree that our service providers have the right, power and authority to access and transmit your information as described in their Privacy Policies and as reasonably necessary to help to provide you with the Services.
When You Use the Services: We collect information about how and when you use the Services:
Through Server Logs: A server log is a list of the activities that a server performs. DeleteMyInfo™’s servers automatically collect and store in server logs, your search queries, Internet Protocol (IP) address, the date and time of your request and referral URL, and certain cookies that identify your browser or DeleteMyInfo™ account.
From Your Computer, Tablet or Mobile Telephone: We may collect information about your computer, tablet or mobile telephone (“Device”), such as model, operating system version, mobile network information, telephone number, internet service provider and similar identifiers. We may associate your Device information with your account. We may collect and store information (including Personal Information) on your Device through browser web storage (including HTML 5) and web application data caches.
We may collect data about the location of the Device that you use to access the Services (“Location Data”) using IP address, GPS, cellular towers and other information from your mobile service provider, Bluetooth address, Wi-Fi access points and information made available by you or others that indicates the current or prior location of the user, such as geotag information in photographs. How we collect Location Data depends on how you access the Services. Certain Services may collect Location Data even when you are not actively using the Services. If you do not want us to collect Location Data from your mobile Device, please turn off the location services in your Device settings.
Through Mobile Applications (“Apps”): We may from time to time collect information about your use of and interaction with the App, such as your Device’s operating system, browser type, domain and other system settings, search queries, the country and time zone in which your Device is located, metadata and other information associated with files stored on your Device.
Through Cookies and Similar Tools: We use cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology to automatically collect information about you when you use the Services. Please read the “How We Use Data Collection Tools” section (below) to learn more about how DeleteMyInfo™ uses these tools.
From Other Sources: DeleteMyInfo™ collects information about you from third parties:
When you Connect with Social Media through the Services: The Services link to social media platforms through “plug-ins” (e.g., Twitter and LinkedIn buttons). When you are logged into your social media account and access the Services, we may (depending on your settings) automatically receive information (including Personal Information) from the social media platform. DeleteMyInfo™ collects and uses this information for the purposes described in this Privacy Statement or at the time the information is collected. Please remember that the manner in which a social media platform uses, stores and discloses your information is governed by the terms and policies applicable to your use of such platforms, and DeleteMyInfo™ has no liability or responsibility for the privacy practices or other actions of any social media platform with which you connect through the App or Services.
From Third Parties: DeleteMyInfo™ may from time to time supplement the information that we collect from you with information from third parties. We may combine the third-party information with information that we already have from or about you.
Through Service Providers: Third parties that assist us with our business operations also collect and use information (including Personal Information) through the Services and also may share the collected information with us. For example, our service providers collect and share information with us to analyze the performance of the Services and detect and prevent fraud.
DeleteMyInfo™ uses your Personal Information as described in this Privacy Statement and for any other purpose that we disclose when we collect your Personal Information.
DeleteMyInfo™ uses Personal Information to:
- locate your information exposed on the internet so that we may delete it.
- identify you when you access and use the Services and personalize your experience of the Services;
- respond to your inquiries and fulfill your requests for information, products or services;
- verify your identity;
- deliver advertisements and marketing communications to you;
- provide you with important notices about our products and policies or other administrative information;
- evaluate your eligibility for products or services;
- conduct data analysis, identify usage trends and determine the effectiveness of promotional campaigns;
- develop and improve the Services and our products and services;
- detect and prevent fraud;
- comply with applicable laws and regulations and legal process and law enforcement requirements; and
- enforce the Terms of Use, Terms of Service, and our other contracts with you.
Notwithstanding anything to the contrary in the Terms or Privacy Policy, DeleteMyInfo™ and its third-party service providers will use transaction information solely as follows:
- Use transaction data to confirm a qualifying purchase or return to match transactions to confirm whether you qualify for a statement credit or a card-linked promotion, reward, incentive, or offer);
- Share transaction data with the participating merchant where a transaction occurred as needed for the merchant to confirm a specific transaction occurred or points should be awarded; for example, the date and amount of your purchase and the last 4 digits of your card number so the merchant can verify your purchase with its records if there is a missing or disputed transaction;
- Provide participating merchants or third party service providers aggregated and anonymized information relating specifically to registered card activity solely to allow participating merchants and third party service providers to assess the results of their campaign;
- Create a record of the transaction data and thereafter maintain and use data in connection with operating the program;
- Conduct analysis for the improvement and optimization of the Program; and
- Provide information in order to respond to a request from government authority or a payment organization involved in a transaction with you or a merchant.
You authorize the sharing, exchange and use of transaction data described above and herein by and among DeleteMyInfo™ and DeleteMyInfo™’s third party service providers, applicable payment card networks and applicable merchants.
You may opt-out of transaction monitoring on the payment card(s) you have registered by deleting your connected credit or debit card (“Connected Card”) from the DeleteMyInfo™ Site or by contacting us at support@deletemyinfo.com with a request to un-enroll your card. However, if you disconnect your Connected Card, you will not be able to use the Services. You give us the right to use the transaction data from your Connected Cards until the transactions relating to the Services have been fully completed, or until you remove your Connected Card from the Services. When you remove a Connected Card from the Services, we will no longer capture transaction data, however we will retain the data associated with your Connected Cards for historical transactions as long as necessary to fully complete such historical transactions, but no longer than permitted by law.
How We Use Data Collection Tools
Cookies, pixel tabs (also known as web beacons, flash cookies and clear GIFs) and similar technology (“Data Collection Tools”) help DeleteMyInfo™ automatically collect information about you when you use the Services.
Web Beacons: A web beacon (also called a pixel tag or clear GIF) is computer code that communicates information from your device to a server. Some of our content and emails may contain embedded web beacons that allow a server to read certain types of information from your Device, allow us to count the number of people who have viewed content, to know when you opened an email message, and the IP address of your Device. Web beacons help us develop statistical information to provide better and more personalized content.
Cookies: Cookies are small text files that are sent to or accessed from your web browser or your computer’s hard drive. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the “lifetime” of the cookie (i.e., when it expires), and a randomly generated unique number or similar identifier. A cookie also may contain information about your Device, such as user settings, browsing history, and activities conducted while using the Services.
DeleteMyInfo™ uses the following types of cookies:
- Strictly necessary cookies, which are required for the operation of the Services. Without them, for example, you would not be able to register or log in for the Services that DeleteMyInfo™ offers.
- Analytical/performance cookies, which allow DeleteMyInfo™ to recognize and count the number of visitors, learn how visitors navigate the Services, and improve the Services.
- Functionality cookies, which DeleteMyInfo™ uses to recognize you when you return to the Services.
- Targeting cookies, which record your visits to the Services, the pages you visited, and the links you followed. Targeting cookies helps DeleteMyInfo™ deliver digital advertisements that are targeted to your interests (as inferred from your online activity). DeleteMyInfo™ also shares information collected through targeting cookies with third parties that send you targeted advertisements.
- Interaction cookies, which allow you to connect DeleteMyInfo™ through social media.
To learn more about cookies and web beacons, visit www.allaboutcookies.org.
Data Collection Tools record how long you spend on various webpages, which webpages you view, your search queries, the products you viewed, error and performance reports, your IP address, your browser type, time zone and language settings and operating system. Data Collection Tools also help us with fraud prevention and detection.
DeleteMyInfo™ also may use analytics services, such as Google Analytics, to collect information. Generally, analytics services do not identify individual users. Many analytics services allow you to opt out of data collection. For example, to learn more about Google Analytics practices and to opt out, visit www.google.com/settings/ads or download the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.
Your Control of Data Collection Technology: Some web and mobile browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is stored in your browser. If you set your browser to refuse to accept cookies, you may not be able to use certain features of the Services or access some of our online services. You also may be able to reject use of mobile device identifiers by activating the appropriate setting on your Device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.
How We Respond to Do Not Track Signals
Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (“DNT”) or similar feature that signals to a website that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including DeleteMyInfo™, do not respond to DNT signals. DeleteMyInfo™ is able to offer and provide you with our Services whether or not your browser incorporates DNT signals.
How We Share Personal Information
We may share Personal Information collected through the Services as follows.
Affiliates: DeleteMyInfo™ shares Personal Information within DeleteMyInfo™’s corporate family for the purposes described in this Privacy Statement and as required by law.
Service Providers: DeleteMyInfo™ shares information with DeleteMyInfo™’s third-party service providers that help us operate the Services, provide DeleteMyInfo™ products, and personalize your experience on the Services. Some service providers help us with payment processing, facilitating payments, sending emails, order fulfillment, conducting advertising, providing customer service or product support, industry benchmarking, consumer analysis, market research, and administering promotions.
Corporate Transactions: DeleteMyInfo™ may share and transfer Personal Information if DeleteMyInfo™ is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control by DeleteMyInfo™ or any affiliated company (in each case, whether in whole or in part).
Other Lawful Disclosures: DeleteMyInfo™ also shares information: (i) as permitted by law; (ii) if we determine that disclosure of specific information is necessary to comply with the request of a law enforcement or regulatory agency or other legal process; (iii) to protect the rights, privacy, property, interests, or safety of our company or our affiliates, customers, business partners, employees, or the general public; (iv) to pursue available remedies or limit the damages; (v) to enforce the Terms of Use and Terms of Service; and (vi) to respond to an emergency.
DeleteMyInfo™ never publicly discloses any Personal Information related to financial or payment activities or any government identification numbers. DeleteMyInfo™ also doesn’t allow unauthorized publishing or disclosure of any user’s non-public contacts.
How We Protect and Store Information
DeleteMyInfo™ takes precautions intended to help protect information that we collect and store; however, any transmission to us is at your own risk, and we expect that you will use appropriate security measures to protect your information.
You are responsible for maintaining the security of your account credentials and other authentication involved in obtaining access to password-protected or secure areas of the Services. DeleteMyInfo™ will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.
We retain information for as long as necessary to fulfill the purposes for which you provided the information, to comply with legal obligations, to resolve disputes, to enforce agreements, and similar essential purposes.
Linking to Other Sites
DeleteMyInfo™ may provide links to websites operated by unrelated third parties, such as companies that provide services for us or in which we think you may have an interest. Please note that when you navigate to the website of an unrelated third party, this Privacy Statement no longer applies. We encourage you to read the privacy policies of every website or service that you visit to understand how your Personal Information is processed.
Exclusions
This Privacy Policy does not apply to any Personal Information collected by DeleteMyInfo™ other than Personal Information collected through the Services. This Privacy Policy shall not apply to any unsolicited information you provide to DeleteMyInfo™ through the Services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and DeleteMyInfo™ shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.
How Can I Correct or Delete My Personal Information?
If you would like to correct or delete Personal Information, please send us an e-mail with your request to support@deletemyinfo.com. DeleteMyInfo™ reserves the right to request that you provide information that will enable DeleteMyInfo™ to confirm that you have the authority to correct or delete the Personal Information that you want corrected or deleted. DeleteMyInfo™ will use reasonable efforts to correct your Personal Information but may not be able to correct or delete Personal Information shared with third parties.
Your Opt Out Rights
SMS Notifications: To the extent you access the Service through a mobile device, and by acknowledging our Terms of Service, you consent to our communicating with you on your mobile device, including through the use of an automatic telephone dialing system or a prerecorded or artificial voice, by SMS, MMS, text message or other electronic means and that certain information about your usage of the products and features may be communicated to us. You are not required to enter into this agreement as a condition of using the Service. By providing us with a telephone number, you expressly waive any protections afforded to you under federal, state, or corporate Do Not Call lists for the purpose of receiving telephone calls or text messages from us related to your use of the Service. By providing us with a telephone number, you represent and warrant that you are the authorized subscriber to that telephone number and that you have the authority to provide consent to be contacted at that telephone number. If you would like to revoke this consent at any time, you may do so by opt-ing out through your DeleteMyInfo™ account or otherwise according to instructions included in the communication you receive (for example, replying “STOP” to an SMS message).
Unsubscribe from Our E-mails: If you do not wish to receive promotional e-mails from us, (whether on our behalf or on behalf of a third party), including our e-newsletters, follow the unsubscribe process at the bottom of the promotional e-mail. Note that even if you opt out, you may still receive transactional e-mails from us (e.g., e-mails related to the completion of your registration, correction of user data, password reset requests, reminder e-mails that you have requested, and any other similar communications essential to your transactions on or made through the services).
If you have any problems or questions regarding your privacy preferences or opt out options, you may email us at support@deletemyinfo.com
Your California Privacy Rights: A Notice to California Users (California Civil Code Section 1798.83)
Pursuant to California privacy law, registered users under 18 years of age may request to have content or information posted by the user removed from any of our online platforms. In order to effectuate removal of such content or information, you may reach us at support@deletemyinfo.com.
The removal of content does not ensure complete or comprehensive removal of the content or information posted on any of our online platforms by the registered user.
We do not advertise or market any of the products or services identified in Chapter 22.1 Sec. 22580 (i) to users we have actual knowledge are under 18 years of age.
Children’s Privacy
The Services are not directed to or intended for use by minors. Consistent with the requirements of the U.S. Children’s Online Privacy Protection Act, if we learn that we have received any information directly from a child under age 13 without his or her parent’s verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the child that he or she cannot use the Services and subsequently will delete that information.
Integrating Social Networking Services
You may have the option of posting your Services activities to social media platforms when you access content through the Services (for example, you may post to Facebook that you performed an activity on the Service); you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any social media platforms you have enabled will be able to view such activity.
Notice to California Residents
California Civil Code Section 1798.83 permits individual California residents to opt-out of DeleteMyInfo™’s disclosure of Personal Information to third parties for their direct marketing purposes. DeleteMyInfo™ currently does not disclose Personal Information to third parties for their direct marketing purposes.
Changes to this Privacy Statement
The Effective Date of this Privacy Statement is set forth at the top of this webpage. We reserve the right to change this Privacy Statement as business needs require. If we make material changes to the way we use Personal Information, we will post a notice about the changes prominently on the Services in advance so that you have an opportunity to discontinue your use of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of the amended Privacy Statement. The amended Privacy Statement supersedes all previous versions.
How to Contact Us
If at any time you have questions about the DeleteMyInfo™ Privacy Statement, please contact us at support@deletemyinfo.com or by mail to DeleteMyInfo™ at 3000 Gulf to Bay Blvd Suite 205 Clearwater, FL 33765.
